Effective Date: 08/06/2022
This Privacy Policy outlines how VillTek, a software company located in Z.N.G-4th Floor, Airport-I, Kolkata, West Bengal ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of our services. We are committed to ensuring the privacy and security of your personal information in accordance with applicable laws and regulations.
1. Collection of Personal Information
We may collect the following types of personal information from you:
- Contact information (name, email address, phone number, postal address)
- Billing and financial information
- Transaction details
- Usage data and analytics
- Any other information you voluntarily provide to us
2. Use of Personal Information
We may use your personal information for the following purposes:
- To process your payments and provide the requested services
- To communicate with you regarding your account and services
- To personalize and improve our services and user experience
- To analyze and gather insights into user preferences and trends
- To comply with legal obligations and resolve disputes
3. Disclosure of Personal Information
We may disclose your personal information to the following third parties:
Payment gateway providers and financial institutions to facilitate secure payment processing
Service providers who assist us in delivering our services
Law enforcement agencies, regulatory authorities, or other third parties as required by law or to protect our rights and interests
Data Security
We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
4. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, update, correct, and delete your personal information. You may also have the right to object to certain data processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.
6. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
VillTek
Address: Z.N.G-4th Floor, Airport-I, Kolkata
Email: contact@villtek.in
Terms & Conditions for VillTek
Effective Date: 08/06/2022
Please read these Terms & Conditions ("Agreement") carefully before using our services. This Agreement sets forth the legally binding terms and conditions between you ("user," "customer," or "you") and VillTek, a software company located in Z.N.G-4th Floor, Airport-I, Kolkata, India ("we," "us," or "our"). By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
Services
We provide software-related services as described on our website and other platforms. These services may include but are not limited to software development, maintenance, support, and customization.
Payment and Pricing
The prices for our services are clearly stated on our website or as agreed upon in a separate written agreement. You agree to pay all applicable fees and charges associated with the services you receive. Payments shall be made in the currency specified by us.
Intellectual Property
All intellectual property rights, including copyrights, trademarks, and trade secrets, associated with our services and any software, materials, or documentation provided by us remain our exclusive property. You shall not reproduce, distribute, modify, or create derivative works based on our intellectual property without our prior written consent.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use our services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services or any violation of this Agreement.
Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in Kolkata, India.
Modifications and Termination
We reserve the right to modify, suspend, or terminate our services or this Agreement at any time without prior notice. We may also suspend or terminate your access to our services for any violation of this Agreement.
Entire Agreement
This Agreement constitutes the entire agreement between you and VillTek regarding the subject matter herein and supersedes all prior or contemporaneous agreements, understandings, or representations, whether written or oral.
By using our services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you may not use our services.
Returns, Refunds & Cancellation Policy for VillTek
Effective Date: 08/06/2022
This Returns, Refunds & Cancellation Policy ("Policy") outlines the terms and conditions regarding returns, refunds, and cancellations of services provided by VillTek, a software company located in Z.N.G-4th Floor, Airport-I, Kolkata, India ("we," "us," or "our"). By using our services, you acknowledge that you have read, understood, and agree to be bound by this Policy.
Returns
As we primarily provide software-related services, physical product returns are not applicable. However, if you encounter any issues or discrepancies related to the services received, please contact our customer support within [number of days] from the service delivery date, and we will make reasonable efforts to address and resolve the issue.
Refunds
Refunds are subject to the specific terms and conditions agreed upon in your service agreement or as mentioned on our website. Generally, we do not provide refunds for services rendered, unless otherwise specified.
Cancellations
If you wish to cancel a service, please notify us as soon as possible. Cancellations may be subject to certain conditions and fees, as specified in your service agreement or as communicated to you during the booking process.
Exceptions
Certain services or situations may have specific return, refund, or cancellation policies, which will be communicated to you at the time of purchase or booking.
Contact Us
If you have any questions or concerns regarding our Returns, Refunds & Cancellation Policy, please contact us using the information provided below:
VillTek
Address: Z.N.G-4th Floor, Airport-I, Kolkata
Email: contact@villtek.in
By using our services, you agree to be bound by this Returns, Refunds & Cancellation Policy. If you do not agree to these terms, please refrain from using our services.